Despite the fact that the hosting service supplied by the different companies appears identical, every provider has a personalized platform with its own modifications and ways to execute specific things. That’s why, an information-loaded knowledge base will be very useful both for persons with little to no past experience and for technically knowledgeable users who will sooner or later learn how particular tasks are accomplished, but will lose precious time in the process. The aim of such a knowledge base is to help make the service fast and simple to use, sparing users loads of time and effort. The consequence is more pleased clients, as they can easily find the information they require, and much less work for the client support staff, because typically most of the inquiries and problems that customers have got are already listed in the knowledge base. Provided that the articles are professionally written and encompass more things, you will be able to discover more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Website Hosting
All Linux shared website hosting service that we offer come with a comprehensive knowledge base where you can find everything you should know with regards to your hosting account. Regardless of whether you intend to set up a new database, to redirect a domain by means of an .htaccess config file or to create an e-mail address on your desktop computer or smartphone, you can simply check our help articles and all the information that you require will be there. When you visit a particular section of your Hepsia Control Panel, you will see articles that pertain to the functions that can be accessed through it. If you’d like to check the complete article collection and get acquainted with all the functions that Hepsia offers, or simply to read generic information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost best to cover any problem that you might possibly run into, but in case you do not find the info that you are looking for, you can always touch base with us, as our customer support team members are on duty day and night.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting service feature exhaustive technical documentation where you will see information on all the functions that our custom-created Hepsia hosting Control Panel comes with, plus solutions to different questions and problems that you might face. All configuration manuals offer comprehensive descriptions, which means that you won’t need to worry about skipping something if you’re intending to export a database, for instance. The troubleshooting articles cover different tenable causes of particular problems and the solution for each of them, so if you’re not able to send email messages even though you have the right settings, for example, you can swiftly discover what the reason might be and correct the problem with a couple of clicks of the mouse in your mail client. As Hepsia has quite a few features, you will be able to find relevant articles in each single section. If you want to look through all help articles, click on the Help link, which is located in the upper right-hand side of the screen.