When your web hosting company provides live chat support, you can talk to a representative in real-time and learn helpful info or get an issue resolved in a very timely manner. The key advantage of using chat compared to calling to consult with a live person is that you need only a computer with Internet access, which means that you won't pay any rates if you are in a different country or state. What's more, it will be simpler to copy and paste information like domains, usernames or error messages i.e. details that are sometimes difficult to give to the other side on the telephone. The live chat is also a much quicker option to contact the website hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, in the event that some situation needs more time to be taken care of, you can do something else while you wait for assistance on the live chat, therefore you won't lose time - something that is impossible when you are on the telephone.
Live Chat Support in Shared Website Hosting
As part of the support services that we provide for all of our Linux shared website hosting service, you'll find live chat support which is available all the time, even on holidays. You will be able to contact us no matter if you already have an account or not, considering that we will help you with pretty much anything, ranging from providing you with general information about our services in case you are not our customer yet and you are interested in purchasing one of our plans, to helping you with creating an email account in an email client. Part of the problems are more complex and time-consuming, therefore you'll have to use the ticketing system which is incorporated into our Hepsia web hosting Control Panel, but we can save you time and assist you in real time on our live chat for various things.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we offer with our semi-dedicated hosting service, you are able to get the replies for any questions you have or have lots of troubles resolved rapidly. Our chat service is available every day, so you're able to speak with a representative even on weekends and holidays. In case you're unsure which plan is better for your sites or if our revolutionary cloud hosting platform matches some system requirements, you may come on our live chat before purchasing anything. If you're an active customer, you are able to receive more information about billing issues, account settings along with a number of common technical issues you may encounter, let's say in case you can't install an e-mail account in a client on your computer system. Our live chat can save you a lot of time no matter where you are or when you get in touch with us.