1 hour ticket response
Fast assistance is our highest duty and this is the reason why we have a team of expert tech support engineers who are eager to provide a fast response to any question that you could have. Simply send your trouble ticket from the Site Control Panel and we’ll reply within sixty minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute response time.
A First–Class Customer Care Service
We’ve got a team of web hosting support engineers who will be happy to reply to all your inquiries every time you need help. The majority of our client support engineers have lots of years of experience in the Linux shared website hosting service world, which implies that you can always depend on fast and in–depth answers to your problems.
An Easy–to–Navigate Help Section
Included in the Site Control Panel is an easy–to–browse Help section, which offers various information sources. You can search through a frequently updated knowledge base offering web hosting account administration articles and web site administration articles, watch our step–by–step video tutorials or take a look at the F.A.Q. repository.