Q: Why do I have to move my site? What does website migration entail?

A: The web site migration service provided by Alpha Host Concept is totally free of charge and consists of transferring all your files, databases and emails from your current provider to your brand new hosting account with us. We will also update all the settings needed for your web sites to be fully operational on our cutting–edge cloud hosting platform.Our techs are fully capable of moving any kind of site. With years of experience in the industry, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom web app with numerous custom libraries is as elementary as moving a plain WordPress blog.

Q: Why do I have to move my site? What does website migration entail?
Q: Website migration sounds like a lot of work. Just how long will it take?

A: There are many factors to take into account – the overall number of web files, the physical size of the database, the complexity of the web site itself and the current workload of our website migration experts, etc. Having said that, we do try to implement all website migrations within a 48–hour time period. Less sizeable websites are transferred faster – usually in less than 24 hours.

Q: Website migration sounds like a lot of work. Just how long will it take?
Q: My personal privacy is essential for me. What data do you need?

A: We’ll require the login information for your old web hosting provider’s Control Panel as well as the site’s name (domain name).

Q: My personal privacy is essential for me. What data do you need?
Q: You will access sensitive data. How can I be sure that you won’t misuse it?

A: Our Privacy Policy is an inseparable part of the agreement that we will have with you as a client. We are committed to safeguarding the security of the private data collected from the clients. To do so, we use technical safety measures to avoid the loss, the misappropriation, the modification or the illegal leak of the private data under our control. The security measures include, but are not limited to: physical, electronic and managerial procedures to protect and secure the information that we collect online. When we ask customers to supply financial info (such as a debit card number), this info is encrypted using the SSL (Secure Sockets Layer) technology.

Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my website be offline?

A: Your site will continue to work exactly like it did before with your previous web hosting provider. Once we are done with the transfer, your website will be configured to work on our system and we’ll ask you to preview it. If everything is functioning correctly, all you will need to do is edit the NS resource records for your domain. Your site will be migrated to us with no downtime whatsoever.

Q: How about downtime? Will my website be offline?
Q: Will my old web hosting provider learn that I am leaving them?

A: No. We’ll never get in touch with your web hosting provider about anything. They won’t be aware of the web site transfer either.

Q: Will my old web hosting provider learn that I am leaving them?
Q: Does it make any difference what platform my current provider is using?

A: We can migrate your web site from any web hosting provider or any Linux–based web hosting platform provided that we can obtain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we’re unable to migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Does it make any difference what platform my current provider is using?